Support
Frequently asked questions
Clear answers about the platform, its records, how research results should be interpreted, and how access works.
GETWAB brings connected federal procurement records into one research workspace. These answers explain what the platform does, what its evidence means, and where official-source verification still matters.
Platform
What GETWAB is built to do
What is GETWAB?
GETWAB is a Federal Procurement Intelligence Platform for researching opportunities, award history, buying organizations, companies, market classifications, geography, and related federal records in one connected workspace.
Who is the platform designed for?
GETWAB is designed for capture managers, business development professionals, federal market analysts, GovCon consultants, proposal and growth teams, and contractors that need evidence for opportunity and market decisions.
What questions can I research in GETWAB?
You can evaluate an opportunity, examine related award history, compare companies or buying organizations, review market activity by NAICS or PSC, research incumbent evidence, identify possible recompete activity, and inspect the records behind a finding.
Is GETWAB an official government system?
No. GETWAB is independent software developed by GETWAB INC. It is not operated by, affiliated with, or endorsed by the U.S. government. The platform organizes public federal records, while the originating government source and official procurement documents remain authoritative.
Data and evidence
How records are organized and connected
What federal procurement data is available?
The workspace includes opportunity notices, historical contract awards and transactions, IDVs and other award types, departments, contracting agencies and offices, SAM entity records, GSA contract data, assistance subawards, subcontracts, exclusions, NAICS and PSC classifications, and geographic records where available.
How does GETWAB connect records from different sources?
GETWAB uses identifiers and record relationships such as UEI, CAGE code, agency and office codes, award and vehicle identifiers, solicitation references, NAICS, PSC, and place-of-performance fields. When a relationship is inferred instead of directly established by a source record, it should be presented as a possible match rather than a confirmed fact.
How are companies and their entities represented?
A company name can correspond to many separately registered entities. GETWAB treats UEI as the primary SAM entity identifier and shows CAGE codes and locations as associated entity details when they are available. Similar names can help discover related records, but name similarity alone does not prove common ownership or corporate affiliation.
How current is the data?
Freshness depends on the originating source and its publication schedule. GETWAB updates its datasets as new source records become available and displays source or update context where it is available. The platform should not be treated as a real-time replacement for an official notice or contract document.
Why can totals differ from other federal websites?
Results can differ because of date ranges, award types, agency hierarchy, transaction-level adjustments, obligations and deobligations, source update timing, or the filters applied. For material decisions, compare the scope and methodology and verify the relevant source records.
Research
How to interpret platform results
Can GETWAB identify the incumbent for an opportunity?
GETWAB can surface direct incumbent evidence when a notice, predecessor reference, or related award establishes the connection. It can also identify possible incumbent candidates from related history. A leading historical vendor or a similar contract does not, by itself, confirm incumbent status.
How are comparable historical contracts selected?
Comparable records should be based on inspectable factors such as buyer, contracting office, NAICS, PSC, requirement language, solicitation or award references, dates, value, and place of performance. The closer and more direct the shared evidence, the stronger the comparison; similarity is context, not proof that two requirements are the same.
Can I research vendors, agencies, and contracting offices?
Yes. Profiles connect organizations and companies to award activity, obligations, actions, classifications, places of performance, and related records. The federal buying hierarchy is kept distinct: departments are the top level, contracting agencies are the middle level, and contracting offices are the operational level.
Does GETWAB replace SAM.gov or official procurement documents?
No. GETWAB helps organize and analyze public records across sources, but solicitations, amendments, award documents, entity records, exclusions, and other official source materials should be reviewed before a bid, compliance, or business decision.
Does GETWAB guarantee contract wins or predict award outcomes?
No. Historical records and current notices can support qualification, capture planning, and market research, but they do not establish future acquisition strategy, bidder participation, incumbent status, or award outcome without additional evidence.
Access and support
Accounts, plans, and help
Can I use GETWAB for free?
Yes. Free Explorer includes five opportunity searches and three complete opportunity reviews each day, the first 25 matching results, one saved search, and up to three tracked opportunities. Daily search and review allowances reset automatically, and no credit card is required.
What is included with a paid subscription?
Paid access removes the Free Explorer research limits and unlocks complete result navigation, unrestricted opportunity review, saved searches and tracking across the current federal procurement workspace. Monthly and annual plans provide the same platform access with different billing terms.
Is there a free trial?
Yes. Monthly and annual subscriptions currently begin with a 7-day free trial. The checkout page shows the applicable price and renewal terms before you confirm a subscription.
How do I manage or cancel a subscription?
Signed-in users can review their subscription and billing information from the account area. A subscription can be canceled before the next renewal in accordance with the Terms of Use and Refund Policy.
How can I request help or a demonstration?
Use the GETWAB contact form for account support, billing questions, data questions, or a platform demonstration. Include the page, record identifier, or research context when applicable so the request can be reviewed efficiently.
Questions and support