01 / PSC Market Profile
PSC 7E20 It And Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (Hw/Perp Sw) Federal Contracts
Product and Service Code 7E20
Federal contract activity classified under It And Telecom - End User: Help Desk;Tier 1-2,Workspace,Print,Output,Productivity Tools (Hw/Perp Sw) across FY 2019–FY 2025. Net obligations include both new obligations and subsequent deobligations.
02 / Market Size
How large is the PSC 7E20 federal market?
03 / Spending Trend
PSC 7E20 contract spending by fiscal year
Annual obligations, activity, and participation across the same FY 2019–FY 2025 profile window.
Latest closed fiscal year$2.17B
FY 2025| Fiscal year | Obligations | Actions | Vendors | Customers | Change |
|---|---|---|---|---|---|
| FY 2019 | $0 | 0 | 0 | 0 | — |
| FY 2020 | $0 | 0 | 0 | 0 | — |
| FY 2021 | $1.63B | 18,499 | 970 | 105 | — |
| FY 2022 | $1.86B | 16,521 | 1,166 | 117 | +14.0% |
| FY 2023 | $2.72B | 13,313 | 1,154 | 118 | +46.5% |
| FY 2024 | $2.34B | 13,850 | 1,120 | 121 | −14.2% |
| FY 2025 | $2.17B | 11,861 | 1,040 | 113 | −7.0% |
04 / Top Federal Customers
Which federal agencies buy most in this industry?
Ranked by net obligations during FY 2019–FY 2025.
| Federal customer | Code | Obligations | Actions | Vendors | Market share |
|---|---|---|---|---|---|
| DEPT OF THE AIR FORCE | 5700 | $1.71B | 10,243 | 590 | 15.9% |
| INTERNAL REVENUE SERVICE | 2050 | $1.19B | 1,589 | 164 | 11.1% |
| DEPT OF THE NAVY | 1700 | $1.12B | 5,962 | 786 | 10.4% |
| VETERANS AFFAIRS, DEPARTMENT OF | 3600 | $901.66M | 1,461 | 133 | 8.4% |
| DEPT OF THE ARMY | 2100 | $867.05M | 3,779 | 272 | 8.1% |
| FEDERAL BUREAU OF INVESTIGATION | 1549 | $676.32M | 1,164 | 169 | 6.3% |
| DEFENSE LOGISTICS AGENCY | 97AS | $598.65M | 8,373 | 508 | 5.6% |
| DEFENSE INFORMATION SYSTEMS AGENCY (DISA) | 97AK | $524.39M | 5,092 | 140 | 4.9% |
| NATIONAL INSTITUTES OF HEALTH | 7529 | $415.67M | 2,294 | 181 | 3.9% |
| U.S. CUSTOMS AND BORDER PROTECTION | 7014 | $275.72M | 565 | 63 | 2.6% |
05 / Contracting Offices
Which contracting offices buy in PSC 7E20?
Ranked by net obligations during FY 2019–FY 2025.
| Office | Code | Agency | Obligations | Actions | Vendors | Market share |
|---|---|---|---|---|---|---|
| IT STRATEGY AND MODERNIZATION | 2032H5 | INTERNAL REVENUE SERVICE | $911.07M | 864 | 102 | 8.5% |
| TECHNOLOGY ACQUISITION CENTER NJ (36C10B) | 36C10B | VETERANS AFFAIRS, DEPARTMENT OF | $706.75M | 294 | 24 | 6.6% |
| DIVISION 1200 | 15F067 | FEDERAL BUREAU OF INVESTIGATION | $676.22M | 1,160 | 169 | 6.3% |
| DCSO PHILADELPHIA | SP4701 | DEFENSE LOGISTICS AGENCY | $533.11M | 786 | 105 | 5.0% |
| IT CONTRACTING DIVISION - PL83 | HC1028 | DEFENSE INFORMATION SYSTEMS AGENCY (DISA) | $408.09M | 1,905 | 118 | 3.8% |
| FA8726 AFLCMC HNK C3IN | FA8726 | DEPT OF THE AIR FORCE | $289.76M | 266 | 57 | 2.7% |
| COMMANDER | M67854 | DEPT OF THE NAVY | $267.52M | 119 | 16 | 2.5% |
| INFORMATION TECHNOLOGY CONTRACTING DIVISION | 70B04C | U.S. CUSTOMS AND BORDER PROTECTION | $267.49M | 495 | 50 | 2.5% |
| IT OPERATIONS | 205AE9 | INTERNAL REVENUE SERVICE | $225.91M | 337 | 70 | 2.1% |
| INFORMATION TECHNOLOGY DIVISION | 70CTD0 | U.S. IMMIGRATION AND CUSTOMS ENFORCEMENT | $216.81M | 219 | 23 | 2.0% |
06 / Top Vendors
Which contractors lead the PSC 7E20 market?
| Vendor | Obligations | Actions | Customers | Market share | Latest activity |
|---|---|---|---|---|---|
| FCN, INC. | $816.24M | 3,522 | 34 | 7.6% | Sep 30, 2025 |
| NEW TECH SOLUTIONS, INC. | $521.76M | 5,106 | 64 | 4.9% | Sep 30, 2025 |
| HPI FEDERAL LLC | $473.73M | 2,387 | 8 | 4.4% | Sep 30, 2025 |
| DELL FEDERAL SYSTEMS L.P. | $449.27M | 1,531 | 28 | 4.2% | Sep 30, 2025 |
| THUNDERCAT TECHNOLOGY, LLC | $408.59M | 763 | 35 | 3.8% | Sep 30, 2025 |
| DELL MARKETING L.P. | $366.88M | 243 | 15 | 3.4% | Sep 18, 2025 |
| MINBURN TECHNOLOGY GROUP, LLC | $360.62M | 142 | 9 | 3.4% | Sep 30, 2025 |
| STERLING COMPUTERS CORPORATION | $312.05M | 1,927 | 55 | 2.9% | Sep 30, 2025 |
| COUNTERTRADE PRODUCTS, INC. | $309.36M | 2,018 | 41 | 2.9% | Sep 30, 2025 |
| GOVERNMENT ACQUISITIONS, INC. | $248.90M | 1,860 | 31 | 2.3% | Sep 30, 2025 |
07 / Industry Mix
What industries are purchased under PSC 7E20?
| NAICS | Description | Obligations | Actions | Vendors | Share |
|---|---|---|---|---|---|
| 541519 | OTHER COMPUTER RELATED SERVICES | $5.75B | 25,550 | 565 | 53.6% |
| 334111 | ELECTRONIC COMPUTER MANUFACTURING | $2.45B | 15,097 | 475 | 22.9% |
| 511210 | SOFTWARE PUBLISHERS | $770.45M | 1,834 | 180 | 7.2% |
| 541512 | COMPUTER SYSTEMS DESIGN SERVICES | $543.96M | 612 | 95 | 5.1% |
| 443120 | COMPUTER AND SOFTWARE STORES | $261.35M | 1,194 | 25 | 2.4% |
| 811212 | COMPUTER AND OFFICE MACHINE REPAIR AND MAINTENANCE | $106.10M | 956 | 36 | 1.0% |
| 541511 | CUSTOM COMPUTER PROGRAMMING SERVICES | $104.82M | 369 | 89 | 1.0% |
| 334118 | COMPUTER TERMINAL AND OTHER COMPUTER PERIPHERAL EQUIPMENT MANUFACTURING | $104.64M | 1,960 | 467 | 1.0% |
| 517911 | TELECOMMUNICATIONS RESELLERS | $93.48M | 119 | 11 | 0.9% |
| 513210 | SOFTWARE PUBLISHERS | $43.86M | 290 | 111 | 0.4% |
08 / Buying Pattern
How does the government buy in PSC 7E20?
| Common action type | Obligations | Actions |
|---|---|---|
| DELIVERY ORDER | $7.93B | 38,529 |
| BPA CALL | $2.16B | 24,723 |
| PURCHASE ORDER | $409.27M | 10,496 |
| DEFINITIVE CONTRACT | $232.17M | 296 |
09 / Recent Contract Awards
What was awarded most recently in PSC 7E20?
10 / Market Interpretation
How should contractors evaluate this market?
Start with the spending direction
Compare annual obligations with actions and vendor participation. Growth driven by only a few large actions represents a different opportunity from broad, recurring demand.
Follow the actual buyers
Move from federal customers to contracting offices. Offices reveal where acquisition responsibility and recurring purchasing activity are concentrated.
Measure accessible demand
Use competition, small-business participation, incumbent vendors, and PSC mix before treating the full $10.73B market as addressable.